Privacy Policy
We at VSN (“VSN”, “we”, “our” or “us”) are committed to protecting the personal information of our Clients (“Clients”, “users”, “you” or “yours”) and have strong information gathering and dissemination practices in place to protect the personal data or information shared by the users of the website (“Site”). This Privacy Policy tells you what type of personal information we collect, how we store and how we may use that personal information, whether your personal information is disclosed to anyone, and what steps we take to protect your personal information.
This Privacy Policy is published and shall be construed in accordance with the provisions of The Information Technology Act, 2000, the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 and other applicable laws of India along with European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“GDPR”) and applicable data protection laws.
1 . What Information We Collect
1.1 When you use our services and submit information on our Site, we may require you to provide us with certain information which is essential for us to be able to identify you accurately. Such information includes but is not limited to:
a) your name, email address and phone number which you shall provide for the purpose of subscribing to our email notifications and/or newsletters and/or whitepapers and other documents available for download from our website (including your name and email address);
b) your professional and personal interests
c) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths)
d) any other personal information that you choose to send to us;
1. 2 We do not collect sensitive information like religious beliefs, political opinions, racial data or ethnic origin of the user. Please note that by submitting sensitive information you are consenting to our collection of that information.
a) your name, email address and phone number which you shall provide for the purpose of subscribing to our email notifications and/or newsletters and/or whitepapers and other documents available for download from our website (including your name and email address);
b) your professional and personal interests
c) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths)
d) any other personal information that you choose to send to us;
1. 2 We do not collect sensitive information like religious beliefs, political opinions, racial data or ethnic origin of the user. Please note that by submitting sensitive information you are consenting to our collection of that information.
2. Using personal information
2.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
2.2 We may use your personal information to:
(a) administer our website and business;
(b) personalise our website for you;
(c) enable your use of the services available on our website;
(d) send statements, invoices and payment reminders to you, and collect payments from you;
(e) send you non-marketing commercial communications;
(f) send you email notifications that you have specifically requested;
(g) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(h) enable you to download information/white papers/documents you have requested;
(i) send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(j) deal with enquiries and complaints made by or about you relating to our website;
(k) keep our website secure and prevent fraud; and
(l) verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service).
2.3 We will not supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
2.2 We may use your personal information to:
(a) administer our website and business;
(b) personalise our website for you;
(c) enable your use of the services available on our website;
(d) send statements, invoices and payment reminders to you, and collect payments from you;
(e) send you non-marketing commercial communications;
(f) send you email notifications that you have specifically requested;
(g) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(h) enable you to download information/white papers/documents you have requested;
(i) send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(j) deal with enquiries and complaints made by or about you relating to our website;
(k) keep our website secure and prevent fraud; and
(l) verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service).
2.3 We will not supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
3. Disclosing personal information
3.1 We may disclose your personal information to any of our employees insofar as reasonably necessary for the purposes set out in this policy.
3.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
3.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
3.4 Except as provided in this policy, we will not provide your personal information to third parties.
3.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
3.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
3.4 Except as provided in this policy, we will not provide your personal information to third parties.
4. International data transfers
4.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
4.2 You expressly agree to the transfers of personal information described in this Section 5.
4.2 You expressly agree to the transfers of personal information described in this Section 5.
5. Security of personal information
5.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
5.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
5.3 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
5.4 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
5.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
5.3 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
5.4 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
6. Amendments
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
7. Your rights
7.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
7.2 We may withhold personal information that you request to the extent permitted by law.
7.3 You may instruct us at any time not to process your personal information for emailing you the updates.
7.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information
7.5 To exercise your rights please send an email to helpdesk@VSNsharedservices.com with the subject Privacy Policy.
(a) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
7.2 We may withhold personal information that you request to the extent permitted by law.
7.3 You may instruct us at any time not to process your personal information for emailing you the updates.
7.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information
7.5 To exercise your rights please send an email to helpdesk@VSNsharedservices.com with the subject Privacy Policy.
8. Third party websites
8.1 Our website includes hyperlinks to, and details of, third party websites.
8.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
8.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
9. Updating information
9.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
10. Third Part Chat
10.1 We use an online chat system provided by a third party software provider.
10.2 All data (active and archived) will be destroyed upon request, i.e. account termination.
10.2 All data (active and archived) will be destroyed upon request, i.e. account termination.
For any privacy related queries or concerns, you may contact VSN Data Protection Officer at helpdesk@VSNsharedservices.com with the Subject Privacy Data.
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